Shipping & Handling
SHIPPING & HANDLING
At Fashion Genie Boutique, we value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. Normally you will receive your order in 7-25 business days from the date that it is placed.
We have warehouses in UK, China and the US, so a large assortment of products are not stocked in house, when you order multiple items at a time, they may be shipped separately and you will receive tracking numbers for each parcel. You may receive one item before the next. So don't panic if you don't receive all of your items at once, but they are on the way
A confirmation email will be sent to you once the order is authorized and verified.
Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.
It normally takes 3-7 business days to process your order. Please note that holidays & weekends are not included.
Orders placed online cannot be cancelled. If you wish to make a change to your order provided your order is still at New Order status you may to so by contacting us at firstname.lastname@example.org.
Please note, any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel.
Shipment takes approximately 7 to 25 business days to reach destination countries.